Improving Performance through Change Management & Process Improvement

Welcome

Steve Cerny and Warren Singleton have over twenty five years experience working at the OEM and dealer levels to develop, launch and sustain a wide variety of variable and fixed operations initiatives. Our forward-thinking, dedication and commitment to excellence has been recognized and appreciated by our clients. We bring this level of service to every project we under take. 

Mission Statement

Our mission is to provide real-world performance improvement services that yield measurable results in a manner that exceeds our client's expectations. Our success depends upon our ability to develop, implement and sustain meaningful training that is embraced by the end-users.

Insight

Our team of experienced Catalysts has the insight and experience to assist taking your organization performance to the next level.

Strategy

We will work with your organization to develop a strategy that is relevant and achieves the desired results.

Process

Well-documented processes are properly trained and adhered to will drive performance consistency by your team that will improve customer satisfaction, employee satisfaction and overall profitability.

Compelling Thoughts

"Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them."

W. Edwards Deming

Father of Quality Management Movement

“Leadership is the influence of others in a productive, vision-driven direction and is done through the example, conviction and character of the leader.”

Chris Brady & Orrin Woodward

"If you can't describe what you are doing as a process, you don't know what you are doing."

W. Edwards Deming

Father of Quality Management Movement