At WSC Strategies...
Our hard work is supported by our core values, which are the foundation of all we do.
We provide exceptional quality, service and value. Combined with our extensive experience, you can be confident in everything that carries our name today and tomorrow.
Relevant
Our team is current on industry trends. We create training and easy-to-use tools that are relevant in today's environment.
Authentic
Our team is accustomed to rolling up their sleeves and doing what it takes to ensure success.
Engaging
Our team members are known and respected for their ability to interact with all levels of an automotive dealership. Their experience allows them to interact at a much more credible level which is greatly appreciate.
Appreciative
Our clients are appreciative of our attention to detail, tenacity and willingness to ensure success. Whether in a group or one-on-one setting, participants acknowledge our professionalism and subject matter expertise.
Thought Provoking
Not afraid of challenging the status que…financially and/or behaviorally!
We are guided by the following pillars
Respect – We embrace diversity and treat everyone with courtesy, equity, and fairness.
Integrity – We operate openly and hold the highest ethical standards.
Responsibility – We are accountable to those we partner with.
Agility – We are devoted to constant innovation and improvement in our services.
Collaboration – We communicate and work as a team, and we partner with our clients to solve the task at hand.
Dedication – We are proudly committed to providing outstanding training and assessment services.
Commitment – Our team members are our most valuable asset, and we are dedicated to attracting, retaining and supporting the highest quality catalysts, coaches and support personnel.
Core Beliefs
Right Employees
Recruiting, hiring, training and employee development are challenging for any business, and is especially true for automotive dealers. We have partnered with an industry leader that is a game changer for all your dealership HR needs.
Properly Trained Employees
Training is the process of enhancing the skills, capabilities and knowledge of employees in your dealership. Proper training will transform the thinking of your employees and provide the skills necessary to achieve their desired performance. Successful training is crucial to employee satisfaction which will ultimately increase customer satisfaction.
Established Processes
Established processes in your dealership are important. Processes must be consistent and understood by all employees. Equally important is that we live in a competitive age and your internal process must evolve to meet both employee and customer expectations. We can assist dealers with focusing on their current processes and identify improvement opportunities that will achieve improved financial results, employee satisfaction and customer satisfaction.
Leadership Development
- Developed leaders possess:
- Values
- Vision
- Attitude and Teamwork
- Professionalism and Communication Skills
- Initiative and Engagement
- Interpersonal Skills
- Conflict Resolution Skills
- Self-Confidence
- Emotional Intelligence
We have several leadership development options to help dealership managers achieve these leadership attributes.